If you should have any questions or require additional instruction, please contact your Regional Voucher Sales and Service Department. Voucher orders will be processed within two (2) business days, excluding public holidays. If paying by check or bank transfer, please allow additional time for processing, as payment must first be received and applied to customer invoice.
* Required fields are marked with an asterisk


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Voucher Information

Membership Information

CompTIA Number
CompTIA E2C Number
Microsoft CPLS Number
Microsoft IT Academy Number
Please note that you must list your membership number, which is applicable to the vouchers you are ordering, in order to receive the appropriate discount. If no membership number is listed, you will be charged the regular voucher rate. You are (or customer is) responsible for ordering the correct vouchers. (See voucher price matrix or contact your Regional Voucher Sales and Service Department for rates.)

Voucher Order

Country of Redemption
Voucher Type
Unit Price

Purchaser Information

APTC Site Code (if applicable)
Company Name
Contact First Name
Contact Last Name
Contact Email
Contact Phone
Contact Fax
Address 1
Street address, P.O. box, company name, c/o
Address 2
Apartment, suite, unit, building, floor, etc.
Postal Code
Enter "NA" if not applicable

Shipping Information

Ship Vouchers Via

Payment Information

Voucher orders will be processed within two (2) business days of receipt, excluding public holidays. Voucher orders submitted with insufficient payment information will not be considered received until the payment transaction has been completed. If paying by check or bank transfer, please allow additional time for processing, as payment must first be received and applied to customer invoice.
Payment Type

Terms and Conditions

SHIPPING and HANDLING FEES will be charged on hard copy orders only. The charges are detailed below:
  • 2 day shipping = additional $10.00
  • Overnight shipping = additional $15.00
Discounts on voucher purchases must be applied for at the time of registration. Prometric will offer you the best pricing on your voucher order, based on the information you supply. If on receipt of your order confirmation, you believe that you have not received the pricing to which you are entitled, please contact the Voucher Team. Vouchers may be redeemed by registering for a test. Registration is accomplished by calling the registration number for the Client’s testing program or by accessing our registration and scheduling services on the Internet at www.prometric.com. Vouchers may be redeemed only for the Prometric Client and testing program for which they were purchased. Vouchers are not transferable between programs. Vouchers are not returnable or refundable. Your vouchers have an expiration date, also referred to as an Order End Date. They must be redeemed and the exam must be taken prior to this date or they will become invalid. Expiration dates are most often 12 or 6 months from the purchase date and are set by Prometric's Client for whose testing program the voucher is valid. Once a voucher has expired, it can not be extended or reinstated and the fee paid is lost. Each voucher is imprinted with information about the testing program for which it is valid, the expiration date, and other terms and conditions for its use. You the purchaser are responsible for understanding this information and for communicating it to anyone to whom you supply vouchers. Test takers who have contacted Prometric and are having problems redeeming vouchers due to not understanding the terms of their use may be referred back to you for problem resolution. If you choose to receive your vouchers in electronic form, you will receive a list of the usage terms and conditions as part of the file you receive. You are responsible to ensure the person(s) receiving the "electronic voucher" from you also receive(s) and understands the terms and conditions. Vouchers are just like cash. You should safeguard them and track their issuance to test takers. Prometric does not provide redemption information to you. If you have received your vouchers electronically, you are responsible for adequate backup of the electronic file and tracking issuance. In case of a lost file, the original purchaser may request the original file to be re-transmitted; however, replacement files will not reflect any redemption activity to date.
This voucher order is governed by the Terms and Conditions, which may be reviewed above. By placing a voucher order you accept the Terms and Conditions and agree to abide by them.